Privacy Policy
Window Creations of Delaware Privacy Policy
Effective Date: 2026-02-17
Last Updated: 2026-02-17
1. Information We Collect
We collect the following personal information:
Name
Email address
Phone number
Billing and mailing addresses
Payment details
Mobile phone number, including SMS preferences and opt-in/opt-out status
2. How We Use Your Information
Your information is used to:
Provide and improve our services
Communicate appointment confirmations, reminders, and rescheduling notices
Fulfill legal and regulatory requirements
3. SMS / Mobile Messaging
By providing your mobile number and opting into our SMS program, you consent to receive recurring SMS/text messages related to your appointments for confirmation, reminders, and rescheduling notices.
Message frequency varies based on your appointments.
Standard message and data rates may apply via your mobile carrier.
Consent to SMS messages is not required to purchase products or services.
A2P / 10DLC Compliance:
No mobile information will be shared with third parties or affiliates for marketing purposes.
Sharing is limited to authorized subcontractors and service providers who help deliver customer support or SMS services.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
You have the right to reply STOP to unsubscribe or HELP for assistance at any time.
4. Information Sharing & Disclosure
We do not share your mobile information with third parties or affiliates for marketing purposes.
We may share information with trusted service providers under confidentiality obligations to help provide our services.
Opt-in data and consent information are strictly protected and shared only with necessary partners as detailed above.
5. Data Retention
Personal data is retained only as long as necessary to fulfill service obligations and legal requirements.
6. Security
We use reasonable technical and administrative safeguards to protect your personal data from unauthorized access or misuse.
7. Your Rights and Choices
You may access, correct, or request deletion of your personal data by contacting us. You may also opt out of marketing communications at any time.
8. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13.
9. External Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies.
10. Changes to this Privacy Policy
We may update this policy from time to time. Changes take effect immediately upon posting to our website.
11. Contact Us
Window Creations of Delaware
17512 Shady Road, Lewes, DE 19958
Email: [email protected]
Phone: +1 855-638-2110
Website: https://www.windowcreationsde.com